Return Policy
Return Window
Returns must be initiated within 30 days from the delivery date.
Return Process
A 20% restocking fee applies unless due to defect, misprint, or incorrect item.
Reason Why
All items are made-to-order. A 20% fee helps offset production cost.
Return Label Responsibility
We cover return shipping for incorrect/defective items. Others must be self-paid.
Processing Returns
Processed within 6–10 business days. Refunds in 3–5 days post-approval. Washed/worn items not accepted.
Package Includes
Include original packing slip with return.
Shipping Charges
Shipping costs are non-refundable.
Exchange Policy
Exchange Window
Exchanges must be made within 30 days from the delivery date.
Exchange Process
Email us with order number, reason, and new size/color. Same design only.
Package Includes
Include packing slip and specify new size/color.
Exchange Guidelines
Items must be unwashed/unworn. Shipping times:
- 1–2 day handling: 3–5 days shipping
- 4–7 day handling: 6–10 days shipping
Need it Faster?
Call (657) 215-1338 or email [email protected]
Exchange Address
5445 Oceanus Dr STE, 114-115, Huntington Beach, CA 92649, USA
International Exchanges
International customers cover all shipping costs.
Refund Contact Info
US Warehouse:
1234 Maple Street, Suite 500, Los Angeles, CA 90001
Note: No showroom. Orders online only.
Email: [email protected]
(Replies within 24 hours)
Phone: (310) 555-1234
Mon–Sat: 10:00 AM – 7:00 PM
Sunday: 12:00 PM – 6:00 PM