Frequently Asked Questions
Will you have more designs, styles, and products often?
Yes! We frequently introduce new designs, styles, and products. Stay updated by following us on Facebook and Instagram, and enable notifications for exclusive sales and new arrivals!
Do you ship worldwide?
Yes, we offer worldwide shipping!
How long will it take to receive my order?
After placing your order, there is a 1-4 day processing time, followed by a 7-18 day shipping period. The total delivery time is typically 2-4 weeks, depending on your location and selected shipping method.
Potential delays may occur due to holidays, customs processing, or unforeseen events such as natural disasters.
May I get a tracking number?
Of course! All orders include tracking once they are processed (5-7 days).
If you have not received your tracking number, please email us at [email protected] with your order number, and we will provide it as soon as possible. (Note: Your order number is NOT your tracking number.)
How can I pay?
We accept payments via Stripe, PayPal, and major credit cards!
What happens if I type in the wrong address?
Important: If you have entered an incorrect address and your order has not yet shipped, please contact us immediately at [email protected] so we can correct it.
If the order has already been dispatched, we cannot be held responsible for resending it to the correct address. Please double-check your shipping details before placing your order.
Taxes & Duties
International customers are responsible for all applicable taxes and duties.
In cases of returns or exchanges, duties and shipping fees are non-refundable.